Find your lost pensions

There's an estimated £31.1 billion in lost pensions across the UK - around £9,500 for every lost pot. The Pension Tracing Service® has partnered with Profile Pensions to help you track yours down, check them for benefits and penalties, and, if it's right for you, combine them into one modern, personalised pension plan.

Find my pension

No hidden costs, we track down your old pensions and secure your benefits for a flat 1% one-off fee. Our annual fee is between 0.82%-0.86% (depending on the pension plan we choose for you).

Man searching far and wide for your pension

About the service

The Pension Tracing Service® has been helping people locate lost pensions since 2012. Today, we work in partnership with Profile Pensions, so you get more than just a trace; we will help you find and combine old, lost pensions into a new pension plan tailored to your needs, to make your money work harder for your retirement.

Get started

We're not affiliated with, or managed by, any government body. The UK Government's free pension tracing tool (launched in 2016) is a separate service, you can find it at gov.uk/find-pension-contact-details.

Man searching far and wide for your pension
Person tracing pension

A simple 3-step process

Losing track of a pension is easy - getting them back can be as well. Through our partnership with Profile Pensions, just a few details, like where and when you worked, are usually enough to get started. They'll do all the hard work for you - find your lost pension, check for exit penalties and guarantees before we transfer it to your new personalised pension plan.
Locate your pensionCoin money
Step 1
Find it

Find your missing pensions

Once you sign up, Profile Pensions will contact HMRC, the DWP, pension providers, trustees, previous employers, and anywhere else your old pensions might be hiding. You only need a few personal details to get started; their pension tracing team will do the rest.

They'll keep you updated throughout and will work hard to find your lost pension. Plus you can speak to one of the Pension Advisers whenever you need to.

Find my pension
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Did you know?

The number of lost pension pots in the UK has risen by 60% since 2018 - there are now around 3.3 million of them, worth a combined £31.1bn. The Pension Tracing Service® has been reuniting people with their retirement savings since 2013, with over £350m in pensions found to date.
Step 2
Review it

How are your pensions doing?

Once your old pensions have been located, Profile Pensions' qualified experts go through each one in detail. They'll check the value, how it's performing and what you're paying in charges, and look carefully for any exit penalties or guaranteed benefits, so nothing valuable gets left behind.

Then they'll compare funds from the whole of the market and give you a personalised pension plan, so your pension savings could work harder for you.

Get started
Person putting pieces together

Talk to your Pension Expert

When the checks are complete, Profile Pensions will contact you and let you know what they've found and automatically start the transfer into your new personalised plan. You can book a call with them to discuss your pension options at anytime.
Step 3
Improve it

What are your pension options?

If combining your pensions is the right call, Profile Pensions will transfer them into a new, personalised pension plan tailored to your needs, choosing the best funds for you from the whole of the market. Their service is ongoing, so they keep making sure your pension stays in the right place for you as your life changes.

A one-off 1% fee applies when you transfer, taken directly from your pension. If Profile Pensions can't find or transfer a pension for you, there is no charge for the service.

Find my pension
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Clear, impartial advice you can trust

Profile Pensions is authorised and regulated by the Financial Conduct Authority (FCA number 596398). They're not tied to any single provider, so any recommendation is based on what's best for you. On average, UK consumers who take financial advice increase their pension wealth by around £35,000 over a decade.¹
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Raising awareness with the BBC

BBC Watchdog

Meet Mike Skinner. He had been trying to track his pension for over a year, our pension tracing specialist, Shaun Davis, was able to locate all of the details for him and finally gave Mike the peace of mind he needed.

Tracing pensions can be time-consuming, exhausting and frustrating. With The Pension Tracing Service® and Profile Pensions working for you, it doesn't have to be - we'll handle the search, the checks and the paperwork.
Help me trace my pension

Extra Pension Information and Guides

FAQ's about our service

Is there any charge for tracing my pensions?
No. Finding your lost pensions is completely free. When you transfer them into a new personalised plan with Profile Pensions, a one-off 1% fee applies at that point (taken from your pension). If no pension is found or can't be transferred, there's no fee.
Who is Profile Pensions, and why do I finish signing up on their website?
Profile Pensions is our pensions partner. They're a UK pensions specialist authorised and regulated by the Financial Conduct Authority (FCA number 596398) and have helped thousands of people Find, Check & Transfer old pensions into new, personalised plans. When you click any "Get started" button, you'll be taken to Profile Pensions' secure platform to complete your sign-up - that's where their Find, Check & Transfer service runs end-to-end.
Is this a government website?
No. The Pension Tracing Service® is a trading style of Millennial Wealth Ltd and has been in operation since 2012. We liaise with the DWP and HMRC where necessary. The Government's own free service is available at www.gov.uk/find-pension-contact-details. You can compare pension tracing services here.
Can you trace my contracted-out of SERPS pension?
Yes. As part of the service, Profile Pensions will contact HMRC to obtain any information they hold for your contracted-out contributions. This data is held by a third-party administrator.
How do I find my state pension forecast?
A state pension forecast can be requested by post using HMRC's BR-19 form (available on gov.uk or to download from our website) or online at gov.uk/check-state-pension.
Can I sign up on behalf of someone else?
No. Due to data protection and privacy regulations, each person must sign up for themselves. We're unable to process tracing requests for family members, spouses, or deceased individuals.
Does HMRC hold records for all my pensions?
Unfortunately not. HMRC only holds information on schemes where members opted out of SERPS while making contributions.
How long does the process take?
It depends on how many pensions you have, who holds them, and the information you can supply. Profile Pensions' tracing team will tell you what they need, chase the relevant departments for you, and get in touch if anything's missing.
Do you offer pension advice once my pensions are found?
Yes. When you sign up you'll answer some questions and will be given a personalised pension plan. Once your pensions are located, Profile Pensions' regulated advisers will review what was found, check for exit penalties or guaranteed benefits, and then start the transfer into your new personalised pension plan.
What are my options after my pensions are found?
Three routes: seek a second opinion elsewhere, decide not to take any action, or take regulated advice from Profile Pensions and - if it's right for you - transfer into a new personalised plan.
Does this service work for clients outside the UK?
The Pension Tracing Service® and Profile Pensions currently offer this service exclusively to UK residents, to ensure compliance with local regulations.
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The Trace

Read the latest pension news and retirement planning tips.

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Contact us

You can also request contact details from the Pension Tracing Service by phone or by post.

The Pension Tracing Service

Telephone: 0800 1223 170

From outside the UK: +44 (0) 1782 389134

Monday to Friday, 9:30 am to 5:00 pm

Address

The Pension Tracing Service

The Lantern

High Street

Ilfracombe

EX34 9QB

Copyright 2026 by Pension Tracing Service®

The Pension Tracing Service® is a trading style of Millennial Wealth Ltd. We are authorised and regulated by the Financial Conduct Authority (FCA number 914746). Pinnacle House, 34 Newark Road, Peterborough, PE1 5YD. Registered company number 11557299.

Profile Pensions is a trading name of Profile Financial Solutions Ltd, authorised and regulated by the Financial Conduct Authority (FCA number 596398). Registered office: Norwest Court, Guildhall Street, Preston, PR1 3NU.

This service is not affiliated with the Department for Work and Pensions or any government body. When you click to get started, you'll be taken to Profile Pensions to complete your sign-up and begin the Find, Check & Transfer service. Capital at risk: the value of investments can go down as well as up and you may get back less than you put in. Past performance is not a guide to future performance. Tax treatment depends on your individual circumstances and may change.

See how we handle your data.

¹ Unbiased, "Advice worth nearly £5k a year over a decade", December 2022. 3.3 million lost pots / £31.1bn / £9,470 average / +60% since 2018: Pensions Policy Institute (PPI) research.
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